Program Description

The objective of the Heating & Air Conditioning Program is to encourage preservation of the City’s existing housing stock by providing loans to qualified homeowners for the replacement or installation of eligible heating and/or air conditioning systems.

Information For You

Below you'll find drop down boxes that will guide you through the experience of this particular program.

Information on the program itself. Include Photo of guidelines

Information on the program itself. Include Photo of guidelines

How the process works from Application to Close Out

Below is a step by step breakdown of how our process works:

1. In the beginning, our applicants are requested to submit an application using our online portal. If the applicant is unable to fill out an application online, a paper copy can be requested. If you're going to fill out a paper application, please jump to number 4.

2. When accessing our online portal, our applicants will be required to complete a pre-screening to ensure they meet the requirements of program guidelines.

3. After your application is submitted, a member of our team will reach out if there are any questions or if any additional documentation is required.

4. If you have opted to complete a paper application, a member of our team will reach out to schedule an in-person review of your application and required documents

5. Once your application has been approved, you will be contacted by a member of our Construction staff to schedule a time to complete a habitability inspection of the property and assess the overall project.

6. A scope of work will be completed after our on-site visit of your household. This scope of work will be emailed to you for approval.

7. When your scope of work is verified and approved, your project will be bundled together with other projects in a bid packet.

8. Our Construction staff will reach out to schedule a time to visit your project with contractors from our pre-approved list.

9. Bids will come back in a week or so after the contractors and Construction staff have visited your property.

10. Once the bids have been received, you will contacted to go over the bids. You will select the bid that you want.

11. After a contractor's bid is selected, a member from our Intake Team will contact you for an in-person meeting to secure the loan funds.

12. Once the funds are secured, our Construction staff will reach out to schedule an in-person meeting to sign a contract and set a start date for your project.

13. When your project is complete, you'll be contacted by our Construction staff to set up a Final Inspection. At this time, our staff will go over any issues, warranties, change orders, and final invoicing.

14. Congratulations! The process will be over and your life can get back to normal. (Hint: Don't forget to check out the banner on the right side of the screen if you're interested in any additional assistance.)


Questions we are frequently asked:

Additional Resources

If you are seeking additional resources, please feel free to click on the links below.


Brightpoint helps communities, families, and individuals remove the causes and conditions of poverty.

- HVAC Emergency Repair Program, Energy Assistance Program, and many other programs to assist families in many facets of their lives.


- Have a project that needs completed on your home? Unable to get the work done yourself? See if NeighborLink can assist in helping you complete your projects.

Koremen Disability LLC

- Koremen is a Home Modification Assessment provider for the Aged and Disabled Waiver (Pathways For Aging), Vocational Rehabilitation, and for anyone interested in a home modification evaluation.

Neighborhood Impact Program (NIP)

- The NIP grant assists qualified homeowners with needed home repairs.